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Shipping Policy

At Pups and Such Treats, we are committed to delivering high-quality pet treats quickly and efficiently.
  • Processing Time
    • Orders are processed within 1-2 business days after payment confirmation.
  • Shipping Methods & Carriers
    • We ship via UPS and USPS to ensure reliable and timely delivery.
  • Shipping Locations
    • We currently ship nationwide within the U.S.
  • Shipping Costs
    • All orders are subject to a flat-rate shipping fee, which will be calculated at checkout.
  • Order Tracking
    • Once your order has shipped, you will receive a tracking number via email.
  • Damaged or Lost Packages
    • If your package arrives damaged or is lost in transit, please contact us immediately at pupsandsuchtreats@gmail.com with your order details.
  • We offer refunds, replacements, or order cancellations for damaged or lost items.

Refund & Return Policy

We take pride in providing high-quality, homemade pet treats. Since our treats are perishable, all sales are final unless you are dissatisfied with your purchase.

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  • Eligibility for Returns

    • If you are not satisfied with your order, please provide a picture and description of the item to request a return.

  • Timeframe for Returns

    • Return requests must be made within 30 days of purchase.

  • Return Conditions

    • No specific return conditions apply, as all claims will be reviewed based on the provided evidence of dissatisfaction.

  • Refund or Replacement

    • Approved return requests are eligible for a refund or replacement based on customer preference.

  • Return Shipping Costs

    • Customers must provide a return shipping label for any approved returns.

Logo: Pups and Such Treats. Handcrafting dog treats since 2023.
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